These Terms & Conditions govern your use of the 396jl platform, including all games, betting services, promotions, and account features. Please read them carefully before registering or placing any bets. By creating an account with 396jl, you confirm that you have read, understood, and agree to be bound by these Terms.
All 396jl accounts and real-money gaming activity are strictly restricted to individuals aged 21 or above, consistent with PAGCOR guidelines in the Philippines.
Each player is permitted to hold exactly one active 396jl account. Duplicate accounts are prohibited and may result in permanent suspension and forfeiture of balances.
All 396jl games use certified, independently audited RNG systems. Live dealer games employ certified equipment. Game outcomes are never manipulated.
You are responsible for maintaining the confidentiality of your 396jl login credentials. 396jl is not liable for losses arising from unauthorized access due to credential sharing.
All 396jl bonuses are subject to wagering requirements before withdrawal. Terms for each promotion are stated at the time of the offer and take precedence over general bonus rules.
These Terms are governed by and construed in accordance with applicable Philippine law. Disputes are subject to the jurisdiction of competent Philippine courts.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
By accessing the 396jl Platform, creating an Account, making a deposit, or placing any bet, you unconditionally accept and agree to be legally bound by these Terms & Conditions in their entirety, together with:
If you do not agree to any part of these Terms, you must immediately cease using the 396jl Platform and, if applicable, close your Account. Continued use of the Platform following any amendment to these Terms constitutes acceptance of the amended Terms.
3.1 Minimum Age. The 396jl Platform is available exclusively to individuals who are at least 21 years of age, consistent with PAGCOR's minimum age requirements for casino-style gaming in the Philippines. By registering an Account, you represent and warrant that you are 21 years of age or older.
3.2 Jurisdictional Eligibility. You represent that online gambling is legal and permitted in the jurisdiction from which you access the 396jl Platform. It is your sole responsibility to determine whether accessing and using the Platform is lawful in your jurisdiction. 396jl does not accept registrations from jurisdictions where online gambling is prohibited by law.
3.3 Age Verification. 396jl reserves the right to request identity and age verification documents from any player at any time. Acceptable documents include, without limitation, a valid Philippine national ID, passport, driver's license, or other government-issued identification. Accounts that cannot be verified as belonging to a player aged 21 or above will be suspended. Any winnings accumulated in an unverified or under-age account may be forfeited, and deposits will be returned.
Important: Providing false information regarding your age or identity during registration or verification is a material breach of these Terms and will result in permanent account termination and forfeiture of all balances.
4.1 One Account per Player. Each natural person may hold only one (1) Account on the 396jl Platform. The creation of multiple Accounts by a single player — whether using the same or different identity information, mobile numbers, email addresses, payment methods, or device identifiers — is strictly prohibited. 396jl reserves the right to close all associated accounts and void all balances upon detection of duplicate accounts.
4.2 Accurate Information. You must provide complete, accurate, and current information during registration, including your full legal name, valid Philippine mobile number, email address, and date of birth. You are obligated to update your Account information promptly if any details change.
4.3 Account Security. You are solely responsible for maintaining the confidentiality of your 396jl login credentials (username, password, and any 2FA codes). You must not share, transfer, or sell your Account or login credentials to any third party. 396jl will not be liable for any losses incurred as a result of unauthorized access to your Account arising from your failure to maintain credential security.
4.4 Account Non-Transferability. 396jl Accounts are strictly personal and non-transferable. The right to use an Account cannot be assigned, licensed, or otherwise transferred to any third party.
5.1 Accepted Payment Methods. 396jl accepts deposits and processes withdrawals via the following methods: GCash, Maya, BPI, BDO, Metrobank, Coins.ph, and USDT. Payment method availability may change without prior notice.
5.2 Minimum Deposit. The minimum deposit is ₱100 for Philippine peso-denominated payment methods. Cryptocurrency minimums are as published in the 396jl cashier at the time of the transaction.
5.3 Withdrawal Processing. Withdrawal requests are processed in accordance with 396jl's standard processing schedule. GCash and Maya withdrawals typically complete within 5–30 minutes. Bank transfers to BPI, BDO, and Metrobank typically settle within the same business day. Processing times may vary due to network conditions, bank maintenance windows, or verification requirements. 396jl does not guarantee specific processing times beyond its reasonable operational control.
5.4 Verification Prior to Withdrawal. 396jl may require identity verification before processing withdrawal requests, particularly where: (a) the withdrawal amount exceeds ₱50,000; (b) the player has not previously completed identity verification; or (c) the account shows unusual activity patterns. Failure to complete verification may delay or suspend the withdrawal request.
5.5 Anti-Money Laundering. 396jl operates in compliance with applicable Philippine anti-money laundering regulations. All deposits must originate from payment methods registered in the player's own name. 396jl reserves the right to report suspicious financial activity to relevant Philippine authorities.
5.6 Dormant Accounts. An Account that has had no login activity for twelve (12) consecutive months may be classified as dormant. 396jl reserves the right to apply an administrative fee to dormant account balances, as notified to the player by email prior to application of any such fee.
6.1 General Bonus Terms. All bonuses, free spins, cashback, and promotional credits offered by 396jl are subject to the specific terms stated at the time of the offer. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall prevail.
6.2 Wagering Requirements. Unless a promotion explicitly states otherwise, all Bonus Funds must be wagered a minimum number of times (the "Wagering Requirement") before the funds or any associated winnings may be withdrawn. The Wagering Requirement for each promotion is stated in the promotion's specific terms.
6.3 Eligible Games. Not all games contribute equally to satisfying a Wagering Requirement. Contribution rates by game category are published in the 396jl bonus terms documentation. Live casino games and certain slots may contribute at a different rate than other titles.
6.4 Bonus Abuse. Any attempt to abuse the bonus system — including, without limitation, creating multiple accounts to claim bonuses multiple times, exploiting low-edge or risk-free wagering strategies, or using bonus funds in a manner designed solely to generate cashback — constitutes bonus abuse. 396jl reserves the right to void bonuses, remove associated winnings, and permanently close accounts upon detection of bonus abuse.
6.5 Expiry. All bonuses and promotional credits have an expiry period stated in the relevant promotion's terms. Any unused Bonus Funds or unsatisfied Wagering Requirements remaining at expiry will be forfeited without compensation.
7.1 Game Availability. 396jl reserves the right to add, modify, suspend, or remove any game from the Platform at any time without prior notice. Game unavailability during a maintenance window does not entitle players to compensation.
7.2 RNG Certification. All random number generators used in 396jl's digital games are independently tested and certified for statistical fairness. Certification documentation is available upon reasonable request. Live dealer games use certified physical equipment operated by trained professionals in licensed studio environments.
7.3 Malfunction. In the event of a software or hardware malfunction that affects the outcome of a game round, the affected round shall be void and the player's stake returned. 396jl's determination regarding malfunctions is final, subject to Philippine dispute resolution procedures.
7.4 Maximum Win Limits. Certain games on the 396jl Platform carry maximum single-session win caps, as stated in the individual game rules. Winnings that exceed the applicable cap will be paid at the cap amount.
The following conduct is strictly prohibited on the 396jl Platform and may result in immediate account suspension, termination, balance forfeiture, and referral to relevant Philippine law enforcement authorities:
All content on the 396jl Platform — including but not limited to software, game engines, graphics, logos, trademarks, text, audio, and the overall platform design — is the exclusive property of 396jl or its licensed third-party providers. Nothing in these Terms grants you any right, title, or interest in any 396jl intellectual property. You may not reproduce, distribute, modify, create derivative works from, or reverse-engineer any part of the Platform without the prior written consent of 396jl.
10.1 To the maximum extent permitted by applicable Philippine law, 396jl's total aggregate liability to any player arising out of or in connection with the use of the Platform — whether in contract, tort, or otherwise — shall not exceed the total amount deposited by the player in the twelve (12) months preceding the relevant claim.
10.2 396jl shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from: (a) your use of or inability to use the Platform; (b) unauthorized access to your Account; (c) interruptions or cessation of Platform access; (d) viruses or malicious code introduced via the Platform; or (e) any errors or omissions in game outcomes caused by third-party providers.
10.3 396jl does not warrant that the Platform will be uninterrupted, error-free, or free from viruses. The Platform is provided on an "as is" and "as available" basis.
11.1 By 396jl. 396jl reserves the right to suspend or permanently terminate any Account, with or without prior notice, for reasons including but not limited to: breach of these Terms; suspected fraudulent activity; detection of prohibited conduct; failure to complete identity verification; or as required by applicable law or regulatory directive.
11.2 Effect of Termination. Upon Account termination for breach of these Terms, 396jl reserves the right to forfeit all Bonus Funds and any winnings derived from Bonus Funds. Real-money deposits not encumbered by outstanding wagering requirements or fraud investigations will be returned to the player's registered payment method.
11.3 By the Player. You may request Account closure at any time by contacting 396jl support via live chat or email at [email protected]. Account closure requests will be processed within 5 business days. Any outstanding balance (less applicable fees) will be returned to your registered payment method.
396jl is committed to promoting responsible gaming among all Filipino players. In accordance with our Responsible Gaming Policy, the following tools and safeguards are available to all Account holders:
396jl enforces the 21+ age requirement strictly and complies with applicable PAGCOR responsible gaming directives. Problem gambling is a recognized condition — if you are concerned about your gambling behavior, seek assistance promptly.
All self-exclusion requests and responsible gaming tool configurations are binding. 396jl staff cannot override self-exclusion restrictions at a player's request during the active exclusion period.
396jl collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By creating an Account, you consent to the collection, use, and processing of your personal data as described in the Privacy Policy, including for the purposes of identity verification, anti-money laundering compliance, customer support, and promotional communications (where opted in).
396jl reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to registered players by email or via a prominent notice on the 396jl Platform at least seven (7) days prior to the effective date of the changes, except where immediate amendment is required by law or regulatory directive. Your continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Terms. If you do not accept the amended Terms, you must close your Account before the effective date.
15.1 Governing Law. These Terms & Conditions are governed by and shall be construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of laws provisions.
15.2 Disputes. In the event of a dispute arising from your use of the 396jl Platform, you agree to first contact 396jl support in good faith to seek an informal resolution. If the dispute cannot be resolved informally within thirty (30) days of written notification, either party may seek resolution through competent Philippine courts having jurisdiction over the matter.
15.3 Language. These Terms are drafted in English. In the event of any inconsistency between an English version and any translation, the English version shall prevail.
For questions regarding these Terms & Conditions, or to exercise any rights under these Terms, please contact 396jl through the following channels:
These Terms & Conditions were last reviewed and updated in June 2026 and supersede all prior versions of the 396jl Terms & Conditions. 396jl operates in accordance with applicable Philippine gaming regulations.
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