This Privacy Policy describes how 396jl collects, uses, stores, and protects the personal information of players and visitors on the 396jl platform. We are committed to safeguarding your privacy in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
All personal data held by 396jl is stored on encrypted servers with access controls. We do not store payment card numbers in plaintext — only tokenized references provided by our certified payment processors.
396jl does not sell, rent, or trade your personal data to any third party for their independent marketing purposes. Your information is used only for the purposes stated in this Privacy Policy.
As a Filipino data subject, you hold enforceable rights under the Philippine Data Privacy Act — including rights to access, correction, erasure, portability, and objection — all of which 396jl honors upon verified request.
In the event of a personal data breach that is likely to result in serious harm, 396jl will notify affected players and the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, as required by Philippine law.
396jl collects only the personal data necessary for the purposes described in this Policy. We do not request or retain data beyond what is required for account management, legal compliance, and service delivery.
Promotional communications from 396jl are sent only to players who have opted in. You may withdraw consent for marketing communications at any time via Account Settings or by contacting 396jl support.
This Privacy Policy ("Policy") applies to all personal information collected, processed, stored, and used by 396jl ("we," "us," or "our") in connection with the operation of the 396jl online casino and sports betting platform accessible at https://396jl.net (the "Platform"). This Policy also applies to information collected through related customer support channels, email communications, and live chat services.
396jl is committed to processing personal data lawfully, fairly, and transparently in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and relevant issuances of the National Privacy Commission (NPC). By registering an account on the 396jl Platform, you acknowledge that you have read this Policy and consent to the processing of your personal data as described herein.
This Policy is incorporated by reference into the 396jl Terms & Conditions. Capitalized terms used but not defined in this Policy have the meanings given to them in the Terms & Conditions.
396jl collects the following categories of personal data from players and website visitors:
| Category | Specific Data Points | Mandatory / Optional |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, nationality | Mandatory (for verification) |
| Contact Data | Philippine mobile number, email address, residential address | Mandatory |
| Financial Data | GCash number, Maya account reference, bank account name and account number, transaction history, deposit and withdrawal records | Mandatory (for transactions) |
| Gaming Activity Data | Bet history, game session logs, win/loss records, bonus usage, responsible gaming tool configurations | Automatically collected |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens, login timestamps, location data (general) | Automatically collected |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions | Collected when you contact us |
| Marketing Preference Data | Promotional opt-in/opt-out status, communication channel preferences | Optional |
396jl does not collect sensitive personal information such as racial or ethnic origin, religious beliefs, health data, or biometric data, except where identity verification requirements necessitate the review of government-issued identification documents containing such information, in which case the document is reviewed but such sensitive elements are not stored beyond what is required for compliance purposes.
396jl collects personal data through the following means:
396jl processes your personal data for the following purposes:
Under the Philippine Data Privacy Act, 396jl processes your personal data on the following legal bases:
396jl does not sell, rent, or license your personal data to third parties. We may share your data in the following circumstances:
All third parties receiving 396jl player data are contractually required to process such data solely for the specified purpose, maintain appropriate security standards, and comply with applicable Philippine data protection requirements.
Where personal data is transferred to entities located outside the Philippines — for example, to international game software providers or cloud infrastructure partners — 396jl ensures that such transfers are made pursuant to appropriate safeguards, including contractual clauses that impose data protection standards equivalent to those required by Philippine law. 396jl will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate protective measures as required by the National Privacy Commission.
8.1 Active Accounts. Personal data associated with active 396jl accounts is retained for the duration of the account relationship and for such additional period as is required to comply with legal obligations, resolve disputes, and enforce agreements.
8.2 Closed Accounts. Following account closure, 396jl retains identity, financial, and gaming activity data for a minimum of five (5) years to satisfy anti-money laundering record-keeping requirements and regulatory audit obligations, unless a longer retention period is required by applicable law.
8.3 Marketing Data. Marketing preference data and promotional communications history are retained until you withdraw consent, after which they are deleted or anonymized within thirty (30) days.
8.4 Support Records. Customer support transcripts and correspondence are retained for a period of three (3) years from the date of the interaction.
Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymized in accordance with 396jl's data disposal procedures.
396jl implements a comprehensive range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
While 396jl implements robust security measures, no digital platform can guarantee absolute security. In the event of a data breach, 396jl will act promptly in accordance with its obligations under Section 20 of the Philippine Data Privacy Act.
10.1 What Are Cookies. Cookies are small text files placed on your device by the 396jl Platform that allow us to recognize your browser and remember certain information. 396jl also uses similar technologies such as web beacons and local storage objects for equivalent purposes.
10.2 Types of Cookies Used by 396jl:
10.3 Cookie Management. You may control cookie settings through your browser's privacy settings. Disabling non-essential cookies will not prevent you from using the core features of the 396jl Platform, but may affect certain personalization features. For marketing cookies, consent may also be withdrawn via Account Settings.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 396jl:
You have the right to be informed about the processing of your personal data, including the purposes of collection, the entities with whom it may be shared, and your available rights. This Privacy Policy serves as 396jl's primary disclosure document in fulfillment of this right.
You have the right to request a copy of the personal data that 396jl holds about you, as well as information about how it is being processed. Access requests will be fulfilled within fifteen (15) business days of identity verification.
You have the right to request correction of inaccurate or incomplete personal data held by 396jl. Correction requests will be processed promptly. Certain corrections (such as registered name changes) may require supporting documentation.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 396jl's legal obligation to retain certain data for the minimum statutory retention periods described in Section 8.
You have the right to object to the processing of your personal data for marketing purposes or where processing is based on legitimate interests. Objections to marketing communications may be exercised via Account Settings at any time.
You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format and to request its transmission to another platform where technically feasible. Data portability requests may be submitted via the 396jl support channels.
Where processing is based on your consent — including marketing communications and non-essential cookies — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of the above rights, please contact the 396jl Data Protection Officer as described in Section 15. All rights requests will be processed upon verified identification of the requesting party. 396jl will respond within the timeframes prescribed by the NPC.
The 396jl Platform is strictly intended for individuals aged 21 years and above. 396jl does not knowingly collect personal data from persons under 21 years of age. If 396jl discovers that personal data has been collected from an individual under 21 years of age, it will promptly delete such data and close the associated account. If you believe that a minor has registered an account on the 396jl Platform, please notify us immediately at [email protected].
The 396jl Platform does not contain links to external third-party websites. All content and navigation within the Platform remains within the 396jl domain (https://396jl.net). 396jl is not responsible for the privacy practices of any external service providers whose services are integrated into the Platform (such as GCash or Maya), and players are encouraged to review the privacy policies of those service providers independently.
396jl reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days before the effective date, except where immediate amendment is required by law. The date of the most recent revision is displayed at the top of this Policy. Your continued use of the 396jl Platform following the effective date of any amendment constitutes acceptance of the revised Policy.
396jl has designated a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act. The DPO is responsible for overseeing 396jl's compliance with data privacy obligations and serving as the primary point of contact for data subject rights requests and privacy inquiries.
To reach the 396jl Data Protection Officer, please use the contact details provided in Section 16 of this Policy, clearly marking your communication "Attention: Data Protection Officer."
For privacy-related inquiries, rights requests, or complaints regarding 396jl's handling of your personal data, please contact us through the following channels:
If you are not satisfied with 396jl's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information about the NPC and its complaint procedures is available through official Philippine government channels.
This Privacy Policy was last reviewed and updated in June 2026 and supersedes all prior versions. 396jl is committed to ongoing compliance with the Philippine Data Privacy Act and all applicable NPC issuances.
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